• Report: #1159577

Complaint Review: Nomorerack

  • Submitted: Fri, July 04, 2014
  • Updated: Fri, July 04, 2014

  • Reported By: Gail — Canton Massachusetts
Nomorerack
381 Park Avenue New York, New York USA

Nomorerack Quality sucks, never received refund of returned products New York New York

*UPDATE Employee: NoMoreRack.com - Customer Care

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 Nomorerack has 2,980 complaints in the past 12 months, quality of clothes sucks, customer service sucks, never received a refund on 2 dresses I mailed back to them in its original packaging.  I notified customer service that I was returning the dresses but the record of this seems to of disappeared. I would never order from Nomorerack again.  They should be put out of business for having so many complaints.


This report was posted on Ripoff Report on 07/04/2014 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerack/New-York-New-York-10016/Nomorerack-Quality-sucks-never-received-refund-of-returned-products-New-York-New-York-1159577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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