• Report: #1042821

Complaint Review: Nomorerack

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 12, 2013
  • Updated: Sun, April 21, 2013

  • Reported By: KADEDID — VISALIA California
Nomorerack
Internet United States of America

Nomorerack False return policy Internet

*Author of original report: Got it

*Author of original report: Refund

*UPDATE Employee: NoMoreRack.com - Customer Care

*Author of original report: Not what you advertise

*UPDATE Employee: NoMoreRack.com - Customer Care

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered a bathing suit through Nomorerack and I first asked if it didn't fit,could I send it back.I was told yes and was sent there return policy.Ten minutes after I received item I notified them that it was to small and neede to send it back.Today Iam told it was a final sale item (not posted) and that I could not return it.I just spent $40 on something I cannot use and I will no longer deal with this company.So add me to there list of unhappy customers .

This report was posted on Ripoff Report on 04/12/2013 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerack/internet/Nomorerack-False-return-policy-Internet-1042821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Nomorerack

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
3Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Got it

AUTHOR: KADEDID - ()

My account was credited for the $41 I spent ,thank you 
Respond to this report!
What's this?

#2 Author of original report

Refund

AUTHOR: KADEDID - ()

I will wait and see if I get a refund,no one should have to go through this and according to other complaints ,others have waited for refunds also .I will contact ripoff when it if I receive my refund 
Respond to this report!
What's this?

#3 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

Good day! Please accept our sincerest apologies for any inconvenience we had caused you. Thank you for posting your Order Number. We have gone ahead and sent you an email to the email address we have on file regarding the steps taken to have this matter resolved. Should you have further concerns, please feel free to reply back to that message.

If there is anything further I can do to assist you please let me know. At Nomorerack, customer satisfaction is our main goal.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Respond to this report!
What's this?

#4 Author of original report

Not what you advertise

AUTHOR: KADEDID - ()

https://nomorerackcom.zendesk.com/tickets/1642816

* Erika, Apr 12 02:57 pm (EDT):Hello Zoritch,Thank you for writing in. Always here to help.I do apologize for any inconvenience this may have brought you. I understand that you would like to return an item. Upon checking Order # 6010262 SwimBay 1-Piece Swimwear, I have confirmed that this is marked as Final Sale. Please be advised that items marked as Final Sale are not eligible for return.If there is anything further I can do to assist you please let me know. At Nomorerack, customer satisfaction is our main goal.Regards,* Erika with Customer Care 

Nomorerack - Everything you love for less
Zoritch, Apr 11 09:23 pm (EDT):A Customer inquiry has been submitted via nomorerack.com 'Contact Us' formName: Katherine Wilson

Email Address: (((redacted)))
Message: Need to return #6010262-5922572 swimsuit is to smallThis email is a service from Nomorerack

No where on any receipt does it state "final sale" and at the time of purchase this was not stated  and they continue to advertise their customer service???

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Respond to this report!
What's this?

#5 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.