- Report: #1043838
Report - Rebuttal - Arbitrate
Complaint Review: Nomorerack
NomorerackInternet United States of America
Nomorerack Will not issue a refund after canceled order and no received product. Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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Quickly realizing my error, I sent an e-mail requesting to cancel my order. The customer service rep that responded to the e-mail seemed very understanding and canceled my order. He then told me that he gave me a $29 store credit on my account for the purchase, and that I could request a refund to my bank account but that it could take up to a week to process. Two days later, a refund was issued by nomorerack, but then it was again debited from my account. I contacted customer service about what had happened and I was assured that my refund would be coming shortly.
It is now almost one month after that had happened and I still am yet to see the refund to my account. As far as I am concerned, they robbed me. They took money from my account and I have nothing to show for it except aggravation. I e-mailed the company demanding to know where my money is, but I have yet to hear back from anyone.
I would not deal with these people, they are shady and do not respect the value of customer care.
This report was posted on Ripoff Report on 04/16/2013 08:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerack/internet/Nomorerack-Will-not-issue-a-refund-after-canceled-order-and-no-received-product-Internet-1043838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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