Nomorerack.com, Inc Do not order from this company , Internet

Do not order from this company.  I placed an order on Dec 5th, received an e-mail including a tracking number on Dec 6th stating my items had shipped.  Upon checking with UPS daily, the tracking information was never updated.  I called UPS, they said all they received was an electronic notification but do not have my items. After several e-mails back and forth, finally on Dec 12th, I was informed my items were stuck in California due to a port strike.  I asked for a refund but was denied.  I was told once I receive my items I have 30 days to return them and I would receive an in-store credit minus the shipping cost.  I asked several times for a phone number or for a supervisor to call so I could actually talk to someone.  I finally got a phone number; however, it was to the call center, they were unable to help at all.  I am out $140 plus now I have to find my nieces other gifts by Christmas.