• Report: #984635

Complaint Review: Nomorerack.com, Inc.

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  • Submitted: Wed, December 19, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: Betsy — Millbrae California United States of America
Nomorerack.com, Inc.
Internet United States of America

Nomorerack.com, Inc. Took Order, Took Money,Gave No Product Internet

*UPDATE Employee: NoMoreRack.com - Customer Care

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Wow, do I feel stupid!  Nomorerack.com has daily ads on my Yahoo mail. One day they advertised UGH boots for $16.  I knew this couldn't be and figured they would just be UGH - type boots (still, a great price).

I ordered a pair for my daughter for Christmas.  Surprise! I never received them.  Fortunately, I paid through PayPal - nomorerack.com doesn't have my credit card info.  Still, I'm out $16. + shipping, have no gift for my daughter, and have no recourse.


This report was posted on Ripoff Report on 12/19/2012 06:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom-Inc/internet/Nomorerackcom-Inc-Took-Order-Took-MoneyGave-No-Product-Internet-984635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

Hi,

We sincerely apologize for the negative experience you had with our website. Delivery times vary for each item. As stated on the FAQs link of our website, it normally takes 2-4 weeks for an order to be delivered. We are deeply sorry to hear that you have not yet received your order. Please bear in mind that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to check the status of your order and help resolve this to the best of our abilities.

Please know that we would do anything we can to help you out and we want to thank you for your continued support.
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