- Report: #992037
Report - Rebuttal - Arbitrate
Complaint Review: Nomorerack.com
Nomorerack.com381 Park Avenue South, New York, New York United States of America
Nomorerack.com NOMORERACK.COM ~ NO MORE! BE SMART, STAY AWAY FROM THIS COMPANY! 381 Park Avenue South, New York, New York
*UPDATE Employee: NoMoreRack.com - Customer Care
I've been ordering from Nomorerack.com for a couple of years. When I first started ordering from them, they seemed honest with integrity. As my orders and time have gone by, they have gone down the drain.
I do not want to waste everybody's time with ALL the details, but obviously they are soon to be out of business. I believe they are grabbing everyone's money prior to their forced exit.
I have received every excuse in the book as to why I have not received order(s); why the order(s) I received were not as described ~~ etc., etc.
Their latest scam? I had to give the United States Postal Service additional cash for shipping fee's due to Nomorerack.com not paying the proper amount for shipping. I contacted their Customer Service via email and to make a long story short, got a huge run-around. They told me they had to have a copy of the RECEIPT to process a refund to my method of payment. I immediately provided via email a picture of the Official notice the USPS left me with the address of whom it was from (Nomorerack.com); The amount Due; Date Notice Left, etc. That was not good enough. They had to have a copy of a 'receipt'. I told them I did not have time to go wait in line at the USPS to obtain a receipt for something that was a result of their (dishonest) actions.
I had to leave a notice in my mail box for the post-man asking for a receipt. The poor fella provided the information - in detail. In the initial workings of this problem, they applied a 'credit' to my account for the cost of the additional shipping fee's and the cost of the item I purchased ("due to their error").
I stated I would no longer be doing any business with them, and to please credit my method of payment. They returned an email that had nothing to do with my issue(s); - a standard Customer Service email. I then looked through their website to order something and be done with them. I went to checkout, and the 'credit' they had applied to my account completely disappeared.
Another email to them. Another run-around. They stated 'please remember the 'gift card' must be used within 3 days or it will expire'. What 'Gift Card'?. Again, to make a long story short, I emailed back it was not a gift card, it was 'credit' due me.
End of subject. LESSON LEARNED: NeVeR do business with Nomorerack.com.
Do yourself a favor and save your money and hassle, shop elsewhere and laugh when they go down the drain.
Their products are cheap, flimsy - JUNK. That is if you receive what you ordered. I read through all the RipOffReport.com reviews, and their responses to all the reviews and had to laugh - the same ole responses to all the negative reviews. They have no intentions of making anything 'right'.
This so-called company needs to be shut-down immediately and held responsible for taking people's hard-earned money ASAP. They are a joke. I was always under the impression 'stealing' was against the law. These people are utterly disgusting.
This report was posted on Ripoff Report on 01/05/2013 09:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom/381-Park-Avenue-South-New-York-New-York-10016/Nomorerackcom-NOMORERACKCOM-NO-MORE-BE-SMART-STAY-AWAY-FROM-THIS-COMPANY-381-Park-992037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.