- Report: #1012997
Report - Rebuttal - Arbitrate
Complaint Review: Nomorerack.com
Nomorerack.com381 Park Avenue South Internet United States of America
Nomorerack.com I attempted to make one purchase but their system had a glitch and gave me an error code. But I found out that they put a hold on my card 8 times for the same items totaling over $1,000.00. New York, Internet
*Consumer Suggestion: Get Bogus Charges Dismissed 1-2-3
*UPDATE Employee: NoMoreRack.com - Customer Care
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When I called back she said that there is a glitch and that she will forward it to technical department. I told her that I checked my bank account and they had processed the charges 8 times even though the purchase has not been finalized yet, items were still showing in cart. She checked and said that is correct and that it will take 3-5 business days to give a refund for items that were NEVER PURCHASED. I asked to speak to a supervisor, an idiot name Richard Morgan came on line, he refused to give me reasons for running the charges and why it would take 3-5 days to give refund.
I asked to speak to another supervisor above him and he said "I can not divulge on any personal information with regards to the company or other employees including my supervisor's name". I asked where they are located and he again said he can not give out that information. THEY ARE THIEVES... THEY ILLEGALLY HOLD YOUR MONEY even though a purchase was never made. I will be reporting them to the Attorney General and BBB of New York.
This report was posted on Ripoff Report on 02/12/2013 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom/internet/Nomorerackcom-I-attempted-to-make-one-purchase-but-their-system-had-a-glitch-and-gave-me-1012997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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