• Report: #1043768

Complaint Review: Nomorerack.com

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  • Submitted: Tue, April 16, 2013
  • Updated: Wed, April 17, 2013

  • Reported By: Anonymous — Los Angeles California
Nomorerack.com
Internet United States of America

Nomorerack.com Nomorerack Would not refund before cutoff period!!! Internet

*UPDATE Employee: NMR Customer Care

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I ordered items online. My friend ordered the same items and told me they were knockoffs. I called the same day I placed my order to cancel and they said they will not cancel my order (even though it had not been shipped). Their phone system is horrible. The woman could not hear me the first two times I spoke into the phone. I could hear lots of noise in the background on her end. Just terrible.

This report was posted on Ripoff Report on 04/16/2013 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom/internet/Nomorerackcom-Nomorerack-Would-not-refund-before-cutoff-period-Internet-1043768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

NMR Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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