- Report: #1002156
Complaint Review: Nomorerack.com
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| Nomorerack.com 381 Park Ave S., 4th Floor; New York, NY 10016
Internet United States of America |
|
Nomorerack.com Ordered Ugg boots, charged me, told me 3 times they were shipped with bogus shipping trackin labels, promised xmas delivery , Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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A couple of days before Christmas I was still promised my order before Christmas, on December 24th, 2012 I got another USPS tracking number. Nothing came in, no USPS tracking numbers had updated information. Emailed again in January and on January 5th, 2013 I received my third USPS tracking number saying my product shipped.
On January 11th, 2013 I filed a dispute with Paypal and received a refund throught them on January 13th, 2013. This company needs to be put out of business and the owners need to go to jail for FRAUD!
This report was posted on Ripoff Report on 01/23/2013 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom/internet/Nomorerackcom-Ordered-Ugg-boots-charged-me-told-me-3-times-they-were-shipped-with-bogu-1002156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Thursday, January 24, 2013
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
