- Report: #976123
Complaint Review: Nomorerack.com
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| Nomorerack.com
Internet United States of America |
|
Nomorerack.com Paid for item and did not ship Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
*Author of original report: Still no merchandise -- Still no confirmation of when it will ship
*UPDATE Employee: NoMoreRack.com - Customer Care
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This report was posted on Ripoff Report on 11/30/2012 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom/internet/Nomorerackcom-Paid-for-item-and-did-not-ship-Internet-976123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Tuesday, December 04, 2012
We certainly understand where you're coming from. Thank you for providing us with your order information. We have gone ahead and contacted you through email regarding the steps taken to have this matter resolved. We sincerely appreciate your patience and cooperation in this matter.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
#2 Author of original report
Still no merchandise -- Still no confirmation of when it will ship
AUTHOR: CAfedup - (United States of America)
SUBMITTED: Monday, December 03, 2012
#3 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Saturday, December 01, 2012
We sincerely apologize about the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
We are sorry to hear that you have not yet received the items that you have ordered. Please be reminded that delivery times vary for each item. As per our FAQs, please expect 2-3 weeks for an order to be delivered. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your Nomorerack account/order to experience@nomorerack.com, we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
