• Report: #1021428

Complaint Review: Nomorerack.com

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  • Submitted: Thu, February 28, 2013
  • Updated: Fri, March 01, 2013

  • Reported By: JackTexas65 — Frisco Texas United States of America
381 Park Avenue South, New York, NY 10016 Internet United States of America

Nomorerack.com Scammers!!! DO NOT PURCHASE FROM nomorerack.com , Internet

*UPDATE Employee: NoMoreRack.com - Customer Care

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Ordered a video camera for my daughter at Christmas.  I received the wrong item when my order arrived.  I called nomorerack.com to inquire about a return.  They informed me that they only accepted returns via the United States Post Office.  I sent the item back as requested and waited.  I didn't hear from them so I called and they said they would "track" the item.  It was send USPS priority mail. 

Now, I'm in the mail order business myself and I use Priority Mail on a DAILY basis.  In 5 years I have not had ONE item lost by the post office.  Guess what?  Nomorerack.com says they never received my return.  I started googling them and found out where they scam people on a daily basis. 

Go your research on google.  Search "nomorerack.com complaints" and you will see the people who have been ripped off via returns, defective items, etc. 

Lastly, if you have been ripped off by these certified scam artists, WRITE ABOUT IT on the internet to help others!

This report was posted on Ripoff Report on 02/28/2013 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerackcom/internet/Nomorerackcom-Scammers-DO-NOT-PURCHASE-FROM-nomorerackcom-Internet-1021428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - (United States of America)

Hi JackTexas65,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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