• Report: #955931

Complaint Review: NootraBioLabs

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  • Submitted: Tue, October 16, 2012
  • Updated: Tue, October 16, 2012

  • Reported By: miked1234567 — North Carolina United States of America
NootraBioLabs
Internet United States of America

NootraBioLabs Beware if you order and it doesn't arrive- they will do nothing to help Internet

*Author of original report: Update

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Beware of these people.

I ordered a product from them and it never arrived at my address. I contacted them and they said they had a tracking number that says it was delivered.

It was not. I work from home, in a good neighborhood.

Once they said there was a tracking number, they refused to communicate with me or help me in any way. When I opened a dispute with PayPal, their only response was that they had done their part by tracking it.

I have been in the online retail business fro over 10 years and never once have I said to a customer "sorry pal, you're on your own" if a package didn't arrive.

This report was posted on Ripoff Report on 10/16/2012 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/NootraBioLabs/internet/NootraBioLabs-Beware-if-you-order-and-it-doesnt-arrive-they-will-do-nothing-to-help-Int-955931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Update

AUTHOR: miked1234567 - (United States of America)

A young woman down the street came over and said that the package had been mistakenly delivered to her house instead by mistake.

I lucked out this time but would never order from these people again seeing as all they did when there was a potential problem was cover their own butt rather than trying to help a customer.
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