- Report: #955931
Report - Rebuttal - Arbitrate
Complaint Review: NootraBioLabs
NootraBioLabsInternet United States of America
NootraBioLabs Beware if you order and it doesn't arrive- they will do nothing to help Internet
*General Comment: Horrible Customer service that should be corrected
*General Comment: Not their mistake
*Author of original report: Update
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I ordered a product from them and it never arrived at my address. I contacted them and they said they had a tracking number that says it was delivered.
It was not. I work from home, in a good neighborhood.
Once they said there was a tracking number, they refused to communicate with me or help me in any way. When I opened a dispute with PayPal, their only response was that they had done their part by tracking it.
I have been in the online retail business fro over 10 years and never once have I said to a customer "sorry pal, you're on your own" if a package didn't arrive.
This report was posted on Ripoff Report on 10/16/2012 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/NootraBioLabs/internet/NootraBioLabs-Beware-if-you-order-and-it-doesnt-arrive-they-will-do-nothing-to-help-Int-955931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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