- Report: #905892
Report - Rebuttal - Arbitrate
Complaint Review: Nordyne
Nordyne800 Phoenix Parkway O' Fallon, Missouri United States of America
Nordyne unreliable equipment and horrible customer service O' Fallon, Missouri
*Consumer Comment: Agree
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This spring the new coil had multiple leaks and we had to pay $1350 for labor & freon to have the unit operational. We contacted Nordyne's rude customer service to voice our concern on the multiple coils in a 2.5 year old unit and their reply was that they only cover the parts and Nordyne suggested we could spend more money and get the extended warranty that covers parts and labor.
So to summarize, we should spend more money on their extended warranty to cover their shoddy equipment. I would highly recommend not dealing with the Nordyne Company and their poor quality products & customer service that they tout on their website. Beware!!
This report was posted on Ripoff Report on 07/02/2012 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nordyne/O-Fallon-Missouri-63368/Nordyne-unreliable-equipment-and-horrible-customer-service-O-Fallon-Missouri-905892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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