- Report: #737320
Report - Rebuttal - Arbitrate
Complaint Review: Nordyne
Nordyne8000 Phoenix Parkway O'Fallon, Missouri United States of America
Nordyne Frigidare HVAC Nordyne will not pay for service on their defective equipment O'Fallon, Missouri
*Consumer Suggestion: Not Always the Equipment
*Consumer Comment: Bad A-coil or just junk
*Consumer Comment: Bad A-coil
*Consumer Comment: Nordyne A-coil Leaks
*Consumer Suggestion: Equally upset
*Consumer Comment: Formicary corrosion is most likely the cause...
*UPDATE Employee: Evaporator coil leaks are not necessarily a defect
*Consumer Comment: JOIN THE CLUB!
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On 14 Jan 2010 the outside condenser unit was replaced. Now the evaporator coil will have to be replaced for the third time because of a leak. This is three bad coils in less than 3 years.
I called Nordyne Customer Service and got the usual brush off. They won't pay for any of the service because I didn't buy a labor warranty. I feel they should be responsible for paying for an obviously defective product. So far I have had to pay $468 for service calls. I am facing a charge of $180 for the latest call plus whatever else I will have to pay when they come to replace the coil.
This report was posted on Ripoff Report on 06/06/2011 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nordyne/OFallon-Missouri-63368/Nordyne-Frigidare-HVAC-Nordyne-will-not-pay-for-service-on-their-defective-equipment-OFal-737320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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