- Report: #1054590
Report - Rebuttal - Arbitrate
Complaint Review: Nordyne
Nordyne8000 Phoenix Parkway, O'Fallon, Mo O'Fallon, Missouri USA
Nordyne Another Bad Coil! O'Fallon Missouri
*Author of original report: Update to my coil problem
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I bought a Nordyne heat pump in August 2007. Not long afterwards the fan blade needed replacement. In June 2010 the coil started leaking and had to be replaced. The unit was still under warranty but I had to pay for the labor and freon that was lost (to the tune of $400). I called Nordyne and complained. I couldn't believe that the coil was bad after only 3 years. I asked them to at least pay for the cost of the freon. They said they couldn't because the freon wasn't defective. I said I lost my freon due to their faulty part. Again they said that they are only responsible for faulty parts and the freon was perfectly good. They couldnt understand that their faulty part resulted in me loosing my freon. What a bunch of idiots. Well....here it is May 2013 and I have to replace the coil....again. I will never buy another Nordyne (or affiliate) product. They are crap and their customer service is worse.
This report was posted on Ripoff Report on 05/29/2013 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nordyne/OFallon-Missouri/Nordyne-Another-Bad-Coil-OFallon-Missouri-1054590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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