to whom it may concern
on june 25,2004 i recieved a phone call from a man named ryan hanes. he told me i was approved for a mastercard.
he said there was a one time fee of $279.00. i agreed to let them withdraw the money from my account on
july 9th, 2004.
on july 27th, 2004 i recieved a package from dominion financial inside were promotions and an application for a debit card no credit card. and to even recieve the debit card i would have to pay another $54.00.
i was very disappointed and angry that i let this company
take my money for a box of papers. one certificate i recieved in my "gift" package was for a $1000.00 shopping spree, but the numbers were left blank, and no catalog to shop from.
on july 28, 2004 i called to request my money back. a customer service rep. by the name of michael goods was the first person i got to talk to. he refused any kind of a refund and refused to let me speak to his supervisor.
after repeatedly calling and getting laughed at cussed
at and disconnected several times, i finally got to speak to a sara joseph who had the same answer as the rep. once again she refused to put her supervisor on the phone. so we just kept calling until i got to speak to a gabriel kick, and his answer was the same all the way down the line. he also refused to let me speak to his supervisor.
i was very angry at the way everyone in their company treated me on the phone. there was alot of arguing back and forth. i threatened to get a lawyer they laughed and said "go ahead" i did contact an attorney for advice. he pointed me in the right direction. i've contacted the attorney general's office in ohio and new york. i've also contacted the better buisness bureau in both states as well. which said this company has 1000 coplaints against them. they said they would be turned into the federal trade commision and shut down soon.
we also went on-line to their web site and a rip-off report page is what comes up. we have contacted all the companies we found in the package i recieved, we informed them of what they did and incouraged them to click on to their web site so they could see what kind of place is sending out their promotions.
so far we have had good feedback from the people we've contacted they said they are glad we pointed this information out to them. and the ones we have spoken to said they will not be doing any more buisness with norris dominion financial.
my problem is i'm still without my $279.00 and i did not recieve a credit card or a debit card. Like i told them why would i pay over $300.00 for something i already have through my bank and i did not have to pay for my debit card through my bank. i am not interrested in the package
with blank certificates.
i want my $279.00 back. i want this so called company to be put out of buisness so they can not con anyone else out of their hard earned money for false promisses. if this report makes it to dominion please send my $279.00