On April 2007, Eritaj Foundation Inc. entered an agreement with North American Bank Card for a merchant account service on the premise that the monthly fee for the service is waived. However, North American Bank Card started to charge $30 monthly fee before we even opened its box. We immediately wrote to the friendly and kind John Tucker to ask him to close the account.
John Tucker disappeared and never responded to calls, nor to emails. To this day, he never responded to any of our numerous attempts to contact him. So, we asked our bank, Bank of America, to block North American from accessing our account. We never received help from North American Bank Card even though we return its package as it demanded. On January 18, 2008, North American collected $900.00 from our account. This caused many legitimate checks to return in addition to numerous overdraft fees.
Now, each time we call North American Bank Card, we must speak to Mr. Hall. It appears that Mr. Hall is John Tucker! He sounds like him, with a mild stutter that disappears when he is sounding executive. When John Tucker vanishes, Mr Hall deals with the case. We would write, and call and explain, but nothing happens.
We find all kind of information about North American Bank Card, John Tucker, Mr. Hall and apparently other fake names on the internet. Numerous accounts expose their misleading (at best) and deliberate stealing of clients. We are asking the authorities to investigate and prevent North American Bank Card from carrying its odious and illegal practices. We want North American Bank Card to refund every penny it took from the Eritaj's account in addition to the overcharge fees which occur as a result of the stolen charges, totaling $1,490. The long hours, distress and despair endured as a result of their malevolent action aren't accounted for here.