• Report: #312570

Complaint Review: North South Leasing

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  • Submitted: Wed, February 27, 2008
  • Updated: Fri, April 11, 2008

  • Reported By:Crestview Florida
North South Leasing
33100 Groesbeck Fraser, Michigan U.S.A.

North South Leasing Do Not Purchase Or Lease With North South Leasing Des Fraser Michigan

*Author of original report: Proof is in the Pudding or Paper work for this one.

*REBUTTAL Owner of company: Our Reply To this Un- Founded Statement

*REBUTTAL Owner of company: Our Reply To this Un- Founded Statement

*REBUTTAL Owner of company: Our Reply To this Un- Founded Statement

*REBUTTAL Owner of company: Our Reply To this Un- Founded Statement

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Deceptive business relations and unscrupulous values caused a single mom, ME, to go further in debt for their gain.

I chose this company due to some bad credit (medical bills) and a low down payment. The companies advertisement was a lie as well as what both
Bob and Lily Anderson said they would do for "their DRIVERS"

I was forced to go back to driving A truck over the road due to the failing economy in my home town. I started with a local company that had some nice new trucks that I just could not get into with there being large monthly payments.

Also I was going to be a first time Owner Operator. I was contacted by Amy at Wheaton Financial who knew the Anderson's and had a truck that in writing and verbal sounded like a good first truck.
I was told I would get a 100K mile warranty and on the add read "Cold AC"

I had to drive up to a dealer where they had the truck for sale. When I arrived the windshield was cracked and I had to replace it so I would not get a DOT violation before I got started. The front left tire needed replacing and the AC blew hot air. In 3 weeks I spent $9000.00 in repairs that were not covered by the warranty which was miss-represented by the sales agreement. I had shown my loss and sales agreement to a lawyer and was told that companies like this make their money by stealing from the naive and hence I cut my losses and told them where to get the truck after it blew a HP oil line, costing me a load that I was on.
At the beginning, before all papers were signed Lily, the better liar of the two, talked to me as if she were my family ( I have good relations with my relatives) and told me how they took care of their drivers and if times were lean due to slow freight they would work with you on payments, talked to me about her children and understanding the sacrifice I was making to go back to driving. When I showed them the copies of receipts and repairs the only reply was that I better make sure my payment was on time. They never returned a call. I never got a 100k warranty or any past work orders that were done on the truck, these were promised to me by several phone calls I called in and I was told they would send these to me. In the time I had it I had to have the AC rebuilt, the Air Compressor replaced, front tire replaced and alignment, and the windshield replaced. When I read an add and it says cold AC and in good working order, ready to roll, I would think some small repairs but this was a little much in a short time. Like I said I was never offered to repay me for these parts that are on their truck or my down payment returned. I can only hope by me writing this that other first time owner operator truck shoppers don't get had by this unscrupulous company.

I am driving and with those I meet on the road inform them of this company, please do the same.
Drive safe.

Lisa
Crestview, Florida
U.S.A.

This report was posted on Ripoff Report on 02/27/2008 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/North-South-Leasing/Fraser-Michigan-48026/North-South-Leasing-Do-Not-Purchase-Or-Lease-With-North-South-Leasing-Des-Fraser-Michigan-312570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 4Employee/Owner
Updates & Rebuttals

#1 Author of original report

Proof is in the Pudding or Paper work for this one.

AUTHOR: Lisa - (U.S.A.)

I not only have all the receipts from the day I picked it up to the day it was AT A TRUCK STOP NOT THE SIDE OF THE ROAD, BOB, I contacted the Assistant Manager at the truck stop and he remembered the truck and me inside in tears not knowing what to do, he said if I needed a statement verifying that the truck was indeed at the truck stop not on the side of the road. That must of been one of their other trucks and he was confuse, right BOB. I also have copies of my QC log's with "Truck Broke down" in the comment section and having to give up my load. I have a notarized report from a DOT inspector that pointed out various equipment that was band-aided together, in simple terms. In 6 weeks after taking possession of this truck It broke down more than it ran. I am quite aware that when purchasing anything used that is mechanical that there can be some items needing fixed or replaced. But when I was told, no actually the add said, COLD AC and that was a complete $1600.00 repair/replacement of major parts. I have pictures and reciept to support my claim and would be happy to provide anyone with them. The truck only passed a DOT inspection after I replaced the front right steer tire and the windshield. The so called warranty was for the engine block, that is it, and it was not for the 100k mile as on the add and an email from Bob also saying it was for 100k, but 75k. Another lie.
Not only is this company a complete scam but liars. Bob not only lied in his reply to this report but the very next day he called me up and started yelling such comments as "F@#%ing Lesbian Dike" and that he threatened me that he was going to have my pay garnished, I have the phone log of the time and date he called and when I viewed the reply I see why his actions were what they were. This is how they treat their drivers. They are nice to you until the deal is maid then your lucky to talk to even a secretary. I could not make money with the truck due to the fact it kept breaking down. I will not repeat my first report just add that anyone that would like proof of the claim by seeing receipts and pictures I would be happy to email them to you.
This was a hard lesson learned for me and that is why I am sharing it with other possible owner operators. Maybe from my lack of experience in choosing a reputable company I can give another driver the edge he or she needs to not make this same mistake.
I actually looked into suing the company but with the cost of the lawyer and what I already lost it would have been a wash. Though I am quite certain that if this were to go in front of a court of law, with all the documentation and photo's I have, I hardly believe that anyone would call this truck "good working condition"

Drive Safe
Lisa
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#2 REBUTTAL Owner of company

Our Reply To this Un- Founded Statement

AUTHOR: Bob Anderson - (U.S.A.)

Ms. Moody singed lease documents 9/18/07 her first payment was scheduled to take place on 11/2/07 in the amount of 1,500.00. This first payment never took place because we credited her account because Ms. Moody stated the truck needed some repairs. Several phone calls, emails and such resulted during the 3 months Lisa had the truck. On 10/16/07 I paid 1,254.06 receipt attached 10/18/07 another payment for 186.07

Ms. Moody choose the truck in question, she came to us via a lease broker we work with. I want to be clear here our company is a leasing company who just finances trucks. (IF YOUR HOUSE NEEDS A ROOF DO YOU CALL YOUR MORTGAGE COMPANY AND SAY I CANNOT MAKE THIS MONTH'S PAYMENT) The mechanical shape of the truck per our lease agreement is the responsibility of the leasee or in this case Ms. Moody. The truck was in fine working condition when we took it back from the previous client who we financed another truck for, so her claims about its mechanical shape are unfounded. Still she picked out the truck and said it would suit her needs, she put $3,000 down to start the lease, $2,000 we paid to the broker and $1,000 we paid to put a Engine Only warranty on the truck. Our company made no money off this re-lease at all.

Our business practices are just fine for people serious about working and better their station in life. We have 100 trucks on lease and we have changed people lives for the better and as you can read in this case you cannot make everyone happy.

Her actions Not ours should be in question, she left the truck on the side of the road because she would not pay a $325 repair bill. She signed an agreement on 09/18/2007 and never made a payment. She states that she had bad credit in her letter, but her credit score was a 714, when she signed this lease. That was the main reason I did the deal with only $3,000 down.

The warranty was bought and paid for but it covered the engine only, not any other components. She speaks about the windshield being cracked, but the truck passed a DOT inspection which states the truck was road ready.

She speaks to spending $9000.00 in repairs, but she had no bills to prove it, the warranty was clear on what it covered and what it did not. She speaks about a blown oil line but my driver went to get the truck and drove it from Kentucky to Michigan problem free. As far as her being naive, let's just say people with her lifestyle are anything but naive.

As for my wife being a liar, we have signed documents and cancelled checks showing what she agreed to and what we expected from her. She on the other hand is just mad because we are suing her to live up to her end of the bargain.
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#3 REBUTTAL Owner of company

Our Reply To this Un- Founded Statement

AUTHOR: Bob Anderson - (U.S.A.)

Ms. Moody singed lease documents 9/18/07 her first payment was scheduled to take place on 11/2/07 in the amount of 1,500.00. This first payment never took place because we credited her account because Ms. Moody stated the truck needed some repairs. Several phone calls, emails and such resulted during the 3 months Lisa had the truck. On 10/16/07 I paid 1,254.06 receipt attached 10/18/07 another payment for 186.07

Ms. Moody choose the truck in question, she came to us via a lease broker we work with. I want to be clear here our company is a leasing company who just finances trucks. (IF YOUR HOUSE NEEDS A ROOF DO YOU CALL YOUR MORTGAGE COMPANY AND SAY I CANNOT MAKE THIS MONTH'S PAYMENT) The mechanical shape of the truck per our lease agreement is the responsibility of the leasee or in this case Ms. Moody. The truck was in fine working condition when we took it back from the previous client who we financed another truck for, so her claims about its mechanical shape are unfounded. Still she picked out the truck and said it would suit her needs, she put $3,000 down to start the lease, $2,000 we paid to the broker and $1,000 we paid to put a Engine Only warranty on the truck. Our company made no money off this re-lease at all.

Our business practices are just fine for people serious about working and better their station in life. We have 100 trucks on lease and we have changed people lives for the better and as you can read in this case you cannot make everyone happy.

Her actions Not ours should be in question, she left the truck on the side of the road because she would not pay a $325 repair bill. She signed an agreement on 09/18/2007 and never made a payment. She states that she had bad credit in her letter, but her credit score was a 714, when she signed this lease. That was the main reason I did the deal with only $3,000 down.

The warranty was bought and paid for but it covered the engine only, not any other components. She speaks about the windshield being cracked, but the truck passed a DOT inspection which states the truck was road ready.

She speaks to spending $9000.00 in repairs, but she had no bills to prove it, the warranty was clear on what it covered and what it did not. She speaks about a blown oil line but my driver went to get the truck and drove it from Kentucky to Michigan problem free. As far as her being naive, let's just say people with her lifestyle are anything but naive.

As for my wife being a liar, we have signed documents and cancelled checks showing what she agreed to and what we expected from her. She on the other hand is just mad because we are suing her to live up to her end of the bargain.
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#4 REBUTTAL Owner of company

Our Reply To this Un- Founded Statement

AUTHOR: Bob Anderson - (U.S.A.)

Ms. Moody singed lease documents 9/18/07 her first payment was scheduled to take place on 11/2/07 in the amount of 1,500.00. This first payment never took place because we credited her account because Ms. Moody stated the truck needed some repairs. Several phone calls, emails and such resulted during the 3 months Lisa had the truck. On 10/16/07 I paid 1,254.06 receipt attached 10/18/07 another payment for 186.07

Ms. Moody choose the truck in question, she came to us via a lease broker we work with. I want to be clear here our company is a leasing company who just finances trucks. (IF YOUR HOUSE NEEDS A ROOF DO YOU CALL YOUR MORTGAGE COMPANY AND SAY I CANNOT MAKE THIS MONTH'S PAYMENT) The mechanical shape of the truck per our lease agreement is the responsibility of the leasee or in this case Ms. Moody. The truck was in fine working condition when we took it back from the previous client who we financed another truck for, so her claims about its mechanical shape are unfounded. Still she picked out the truck and said it would suit her needs, she put $3,000 down to start the lease, $2,000 we paid to the broker and $1,000 we paid to put a Engine Only warranty on the truck. Our company made no money off this re-lease at all.

Our business practices are just fine for people serious about working and better their station in life. We have 100 trucks on lease and we have changed people lives for the better and as you can read in this case you cannot make everyone happy.

Her actions Not ours should be in question, she left the truck on the side of the road because she would not pay a $325 repair bill. She signed an agreement on 09/18/2007 and never made a payment. She states that she had bad credit in her letter, but her credit score was a 714, when she signed this lease. That was the main reason I did the deal with only $3,000 down.

The warranty was bought and paid for but it covered the engine only, not any other components. She speaks about the windshield being cracked, but the truck passed a DOT inspection which states the truck was road ready.

She speaks to spending $9000.00 in repairs, but she had no bills to prove it, the warranty was clear on what it covered and what it did not. She speaks about a blown oil line but my driver went to get the truck and drove it from Kentucky to Michigan problem free. As far as her being naive, let's just say people with her lifestyle are anything but naive.

As for my wife being a liar, we have signed documents and cancelled checks showing what she agreed to and what we expected from her. She on the other hand is just mad because we are suing her to live up to her end of the bargain.
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#5 REBUTTAL Owner of company

Our Reply To this Un- Founded Statement

AUTHOR: Bob Anderson - (U.S.A.)

Ms. Moody singed lease documents 9/18/07 her first payment was scheduled to take place on 11/2/07 in the amount of 1,500.00. This first payment never took place because we credited her account because Ms. Moody stated the truck needed some repairs. Several phone calls, emails and such resulted during the 3 months Lisa had the truck. On 10/16/07 I paid 1,254.06 receipt attached 10/18/07 another payment for 186.07

Ms. Moody choose the truck in question, she came to us via a lease broker we work with. I want to be clear here our company is a leasing company who just finances trucks. (IF YOUR HOUSE NEEDS A ROOF DO YOU CALL YOUR MORTGAGE COMPANY AND SAY I CANNOT MAKE THIS MONTH'S PAYMENT) The mechanical shape of the truck per our lease agreement is the responsibility of the leasee or in this case Ms. Moody. The truck was in fine working condition when we took it back from the previous client who we financed another truck for, so her claims about its mechanical shape are unfounded. Still she picked out the truck and said it would suit her needs, she put $3,000 down to start the lease, $2,000 we paid to the broker and $1,000 we paid to put a Engine Only warranty on the truck. Our company made no money off this re-lease at all.

Our business practices are just fine for people serious about working and better their station in life. We have 100 trucks on lease and we have changed people lives for the better and as you can read in this case you cannot make everyone happy.

Her actions Not ours should be in question, she left the truck on the side of the road because she would not pay a $325 repair bill. She signed an agreement on 09/18/2007 and never made a payment. She states that she had bad credit in her letter, but her credit score was a 714, when she signed this lease. That was the main reason I did the deal with only $3,000 down.

The warranty was bought and paid for but it covered the engine only, not any other components. She speaks about the windshield being cracked, but the truck passed a DOT inspection which states the truck was road ready.

She speaks to spending $9000.00 in repairs, but she had no bills to prove it, the warranty was clear on what it covered and what it did not. She speaks about a blown oil line but my driver went to get the truck and drove it from Kentucky to Michigan problem free. As far as her being naive, let's just say people with her lifestyle are anything but naive.

As for my wife being a liar, we have signed documents and cancelled checks showing what she agreed to and what we expected from her. She on the other hand is just mad because we are suing her to live up to her end of the bargain.
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