Deceptive business relations and unscrupulous values caused a single mom, ME, to go further in debt for their gain.
I chose this company due to some bad credit (medical bills) and a low down payment. The companies advertisement was a lie as well as what both
Bob and Lily Anderson said they would do for "their DRIVERS"
I was forced to go back to driving A truck over the road due to the failing economy in my home town. I started with a local company that had some nice new trucks that I just could not get into with there being large monthly payments.
Also I was going to be a first time Owner Operator. I was contacted by Amy at Wheaton Financial who knew the Anderson's and had a truck that in writing and verbal sounded like a good first truck.
I was told I would get a 100K mile warranty and on the add read "Cold AC"
I had to drive up to a dealer where they had the truck for sale. When I arrived the windshield was cracked and I had to replace it so I would not get a DOT violation before I got started. The front left tire needed replacing and the AC blew hot air. In 3 weeks I spent $9000.00 in repairs that were not covered by the warranty which was miss-represented by the sales agreement. I had shown my loss and sales agreement to a lawyer and was told that companies like this make their money by stealing from the naive and hence I cut my losses and told them where to get the truck after it blew a HP oil line, costing me a load that I was on.
At the beginning, before all papers were signed Lily, the better liar of the two, talked to me as if she were my family ( I have good relations with my relatives) and told me how they took care of their drivers and if times were lean due to slow freight they would work with you on payments, talked to me about her children and understanding the sacrifice I was making to go back to driving. When I showed them the copies of receipts and repairs the only reply was that I better make sure my payment was on time. They never returned a call. I never got a 100k warranty or any past work orders that were done on the truck, these were promised to me by several phone calls I called in and I was told they would send these to me. In the time I had it I had to have the AC rebuilt, the Air Compressor replaced, front tire replaced and alignment, and the windshield replaced. When I read an add and it says cold AC and in good working order, ready to roll, I would think some small repairs but this was a little much in a short time. Like I said I was never offered to repay me for these parts that are on their truck or my down payment returned. I can only hope by me writing this that other first time owner operator truck shoppers don't get had by this unscrupulous company.
I am driving and with those I meet on the road inform them of this company, please do the same.