- Report: #968304
Complaint Review: North Star Alarm Servies
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| North Star Alarm Servies 1280 South 800 East, Ste. 200
Orem, Utah United States of America |
|
North Star Alarm Servies Charging too much for services Orem, Utah
*REBUTTAL Owner of company: Response from NorthStar
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Corporate Advocacy Program™
I can't get anyone to talk to me sensibly on this matter from North Star and I am fed up with this organization. I am going to turn this matter over to my attorney if I can't get some help on this!!!!! Thank you.
I am Martha (Marty) ****
This report was posted on Ripoff Report on 11/12/2012 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/North-Star-Alarm-Servies/Orem-Utah-84097/North-Star-Alarm-Servies-Charging-too-much-for-services-Orem-Utah-968304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Response from NorthStar
AUTHOR: NorthStar Public Relations - (USA)
SUBMITTED: Wednesday, November 14, 2012
I am the Marketing Director for NorthStar. I have personally spoken to Ben as well as the owner of the company. They are under the impression that this issue has already been repaired and you are being charged the correct amount, with a full refund of the extra charges. We take customer complaints very seriously and I want to personally make sure that you are now satisfied and are no longer having this issue. Please e-mail me directly at mike.long@northstaralarm.com to let me know if there is anything else we can do to repair the situation.
Thank you.
Mike Long
Marketing Director
NorthStar Alarm
