- Report: #421326
Report - Rebuttal - Arbitrate
Complaint Review: North Star Nutritional
North Star NutritionalFrederick, Maryland, Texas U.S.A.
North Star Nutritional Tainted Products, Horrible customer service, Ripoff promotions, Scammers!! Frederick, Maryland Texas
*REBUTTAL Owner of company: Soothanol Works Very Well for Me
*Consumer Comment: Serious burning sensation
*UPDATE Employee: Soothanol Works
*Consumer Comment: Salba from NorthStar Nutritionals is fantastic!
*Consumer Comment: This Is A Ripoff
*Consumer Comment: Soothanol 2X effective
*Consumer Comment: Product odor
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So I tried to contact them over and over and over thorugh their website and never got a response. Even though they were stupid enough to send a "read receipt confirmation." Next I tried the phone. What an idiot this guy was. Didn't know anything, I assume he was just part of a fulfillment house. But boy oh boy did he know how to argue!! I asked to speak to a supervisor and he/she would not come to the phone. They ended up saying send it back and "we will credit your money in 45 - 60 days" and also only if they "decide the product was bad." So I am suppose to spend more money sending it back in hopes I will get a refund on this gasoline in a bottle!!
I think I will just go buy some gas it probably will work better, be cheaper and I'M sure the gas station will give better service!!!
This is one terrible company. I am on several Health Forums and this company constantly comes up as a ripoff (As I later found out) so people, there are a million other supplement companies out there, just choose one you can read about and they have a positive track record!!
PS they hide behind "Dr Inglis House Calls." This is where a Dr. supposedly writes a newsletter stating all these problems people are having and then strangely recommending all North Star Products...Can you say Con men
This report was posted on Ripoff Report on 02/07/2009 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/North-Star-Nutritional/Frederick-Maryland-Texas-21705/North-Star-Nutritional-Tainted-Products-Horrible-customer-service-Ripoff-promotions-Sca-421326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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