- Report: #458973
Report - Rebuttal - Arbitrate
Complaint Review: North Texas Tollway Authorty
North Texas Tollway Authorty5900 W. Plano Pkwy #200 Plano, Texas U.S.A.
North Texas Tollway Authorty Misleading signs and uncooperative 'Customer Service' Plano Texas
*Consumer Comment: No you won't
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This 'operating' toll road had to be exited several times due to its STILL BEING BUILT.
Also noted signs stating that 'there are no toll booths in operation'.
Little did I realize that there was never going to be toll booths, there were existing and operational tag cameras. I received a notice, called and got nowhere. I then emailed all info on letter and received a reply asking for more info. I resent (in a reply) the info and heard nothing back.
Then I received a collections letter (agency) that took my small 13 tag fees ($15) and turned them into $500 (fees). Upon contacting (again) NTTA, I was told there were no records of any emails, I should've called (did -also no records) and that there weren't any such signs (I'm a liar, it appears).
I paid the $500 to keep this from going to warrant (giving time for those replies I didn't receive).
I'm way on-board with any class-action, possibly would consider individual action.
This report was posted on Ripoff Report on 06/05/2009 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/North-Texas-Tollway-Authorty/Plano-Texas-75026-0928/North-Texas-Tollway-Authorty-Misleading-signs-and-uncooperative-Customer-Service-Plano-T-458973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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