- Report: #1012657
Report - Rebuttal - Arbitrate
Complaint Review: North bay electronics
North bay electronics515 Howard St. Petaluma, California United States of America
North bay electronics Compleat Lie. Total cheat. Worst service,I phone repiar scam! Petaluma, California
*Author of original report: Brokemyiphone.com
After calling them many times and leaving messages via email and voice mail, he finally sent me an email saying the phone was un-repairable. He claimed that he took apart the phone and replaced many things to try to get it to work. Deeper
into the email he said I had to pay $15.00 to send the phone back (which is a total lie the rate is about $6.00) and he left his number at the end. I called him about a couple minutes after and asked him if I would be getting a refund.
His answer was No. I looked all through the website for something that said no refund and I found nothing. So after heated argument he agreed to send it back and refund me 15 dollars because he claims it cost $35.00 (yes he raised the shipping price again)to ship it. After another week of waiting it finally arrived, but no refund. The phone looked like it wasnt even touched, I dont believe he did anything to it and there are no marks to even prove he touched it. It was even rapped in the
same bubble wrap I sent it in. The whole thing just seemed like a scam to me, where he would collect money and the iphones and pretend to repair them and tell the customer it was irreparable and then sends them back in the same
condition with no refund. So after I emailed him 3 more times and called his cell phone 3 times (twice he picked up and hung up on me) and the third time I left a message. I was being polite about it, trying not to lose my temper and I told
him you have 24 hours to refund me my money or Im going to the BBB and he still hasnt sent it. I used PayPal for the transaction so I have all the payments recorded in that. I've given him many opportunities to pay me back by
sending him many money requests through PayPal and he hasnt responded yet. All I want is my refund. This should be 44 dollars because he lied about shipping cost. I looked through the internet and I saw many cases of the same thing happening
to them but they didnt stand up for themselves. I believe this person is trying to hide from me by avoiding my calls and emails. Hes a con artist and he needs to be stopped.
This report was posted on Ripoff Report on 02/11/2013 09:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/North-bay-electronics/Petaluma-California-94952/North-bay-electronics-Compleat-Lie-Total-cheat-Worst-serviceI-phone-repiar-scam-Petal-1012657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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