- Report: #1082702
Report - Rebuttal - Arbitrate
Complaint Review: North star alarm services
North star alarm services1280 south 800 east, ste. 200 orem, Utah USA
matt sapien,salesman,North star alarm services matt is a lieing sneaky theif. he sold us a security system saying north star purchased vivint, no true orem Utah
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matt sapien, salesman for northstar alarm services came to our door and said northstar had purchased vivint alarm. he sold us a new system by deciet and deception. this is not true as we found out later. the sneak of a thief posted 4 outdoor signs and later returned under the cover of darkness and took two back. he also stated in his sales pitch that he was a former employee of vivint, which was a lie. he said he would notify vivint our bank not to deduct vivint any longer as northstar would do it, which was a lie. this did not happen as the bank deducted 2 months before we got it cancelled. after contacting northstar 3 times by letter filing the complaint and asking for a reply and explanation it was ignored. they stoop to a new low when it comes to customer service.
This report was posted on Ripoff Report on 09/08/2013 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/North-star-alarm-services/orem-Utah-84097/matt-sapiensalesmanNorth-star-alarm-services-matt-is-a-lieing-sneaky-theif-he-sold-us-1082702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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