In 2002, Matkin Company started an Executive Car shuttle service. We approached NPC of North Little Rock, Arkansas about leasing a wireless credit card machine that could be used for our business. We proceeded by giving them a check of $60.00 for the deposit for the machine. Glen Johnson, my sales representative said we could try the machine out and if it didn't work out as a wireless device I could return it without any problems.
We encountered troubles with our very first transaction. We called Glen and found out that he no longer worked for NPC. So we proceeded to call NPC who gave me the 800 number to Northern Leasing. They told me to plug the machine to my home telephone line to complete the transaction. Well that defeated the purpose of having a wireless credit card machine if you have to plug it in to complete a transaction. Our Executive Car business model didn't allow us to accept clients' credit cards and find a physical phone line on the way from point A to point B.
The wireless credit card machine was Fed Ex on 7/18/03 to Northern Leasing with one test transaction recorded on it. Even though the card machine had been returned, Northern Leasing continued to take money out of my account until I had to close it.
We never saw or signed a lease agreement. I believe they stole my information from my check including my signature. Some how, they have a lease with my signature and account information on it. However, again, I did not sign a lease agreement. It's quite possible that this lease was created and signed by someone at Northern Leasing. The lease agreement in the summons that was mailed to me looks odd. There are a total of 4 pages however pages 2 through 4 have a different type and style of font.
We've been receiving threatening letters and calls for the past 4 years from Northern Leasing in an attempt to collect payments on a machine that was never used and returned (date). Now they've sent us a summons to appear in Court and ordered our company to pay them $4,680.00
Do I have any options to dispute this summons and claim? Your attention and assistance would be greatly appreciated.
Little Rock, Arkansas