I opened a hair salon in February and after receiving phone call after phone call I finally gave in to getting a credit card terminal. I decided to go with Velocity Merchant Services.
Now let me point out that I am only 19 years old and hardly know how to even run a business, let alone anything to do with this credit card crap. Anyways, I didn't even know that I was going to be leasing it through a different company? I thought everything was through VMS.
Anyways, I do everything over the phone and through email and I printed out papers and signed them and faxed them to VMS, so I knew I was agreeing to lease the terminal at 34.99 per month and I don't even know how long it was for, the people "explained" this to me over the phone but it was all still very confusing to me. All I know is that they just charge me whatever they want and it comes out of my account, and then they always have a "reason" it's for this or that and it's stuff that I don't understand at all. I have never been charged 34.99, it's always much more than that.
I decided that since I hardly ever use the machine, I just think it would be best to get rid of it, they have screwed up my account so many times it's not even funny and I'm just sick of paying for it, so I contacted VMS and they said that all I needed to do was to send a letter in writing and they would close my account, then I asked about where to send the credit card terminal and they said that I needed to contact Northern Leasing since that's who I have my lease through?
So at this point I'm pretty confused but I still called Northern Leasing just to be greeted by a very rude employee that said that there is absolutely no way of getting rid of the thing early, the only thing I could do would be to pay the remaining 42 payments which comes out to be around 1500 plus another 200 fee of some sort. I just don't understand why I can't just get rid of it? I am willing to send it back to them and everything, I wish I would have researched this company a little bit before just jumping straight into this, but am I really going to be stuck with this thing??