- Report: #827049
Report - Rebuttal - Arbitrate
Complaint Review: Northern Leasing
Northern Leasing132 W. 31st St. 14th Floor New York, New York United States of America
Northern Leasing They trick you into signing a contract and when the equipment doesn't work, they still say you owe them. Stay away from them. New York, New York
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App Star stated they would charge us for a new machine every time our phone line tore up their machine. They told me the charge would be $50. They sent me a new machine and it kept doing the same thing. App Star proceeded to take $436 out of our checking account for the new machine. Our customers charge wouldn't go through while they were standing there. We would have our customer write us a check or pay cash and then a couple of days later they would come back in and say the money came out of their account.
We couldn't keep operating this way. I returned the second machine to Northern Leasing instead of App Star because that is who the new credit card processing company told us to send it back to. Now Northern Leasing is calling us twice a week, making threats. I don't understand how when the machine wouldn't work with our phone lines, we can still be responsible. They state it is a non-cancellable contract. What a rip-off. How can you still be responsible for a machine that wouldn't work with your telephone line.
This report was posted on Ripoff Report on 01/23/2012 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Northern-Leasing/New-York-New-York-10001/Northern-Leasing-They-trick-you-into-signing-a-contract-and-when-the-equipment-doesnt-wo-827049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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