• Report: #1060430

Complaint Review: Northern Tool Co

  • Submitted: Wed, June 19, 2013
  • Updated: Wed, June 19, 2013

  • Reported By: notagain! — Hilliard Florida
Northern Tool Co
Internet USA

Northern Tool & Equipment co. The Forearm Forklift Lifting Straps I purchased and used twice, broke in half. Refused to replace or refund because of age of product. Internet

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I purchased Item 14305-Forearm forklift lifting straps in 2007.  I did not use them for a year, but kept them in their container in my pantry/tool room.  I used them twice, and then this last month, 2013,  my neighbor was helping me lift a smallish refrigerator and i said, "Wait, I have just the thing!"  As we were going down 5 steps, one of the straps broke almost cleanly intwo and dropped the refrigerator on the floor.

I explained to Northern Tool, that they had been kept clean and almost unused in my house (as this is not the type of tool you might use frequently) .  I asked for a refund and they almost laughted at me.  They said this tool only had ONE MONTH warranty.  

I replied nastily that I saw they were aligned with  H***** F******, so no wonder their product was shoddy.  The straps look like new, even now, although the one is snapped in two.




This report was posted on Ripoff Report on 06/19/2013 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Northern-Tool-Co/internet/Northern-Tool-amp-Equipment-co-The-Forearm-Forklift-Lifting-Straps-I-purchased-and-use-1060430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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