Northern Van Lines Beware OF This Fraudulent Company Eugene, Oregon

     This company is full of nothing but pure, unadulterated ripoff artists.  I caution anyone considering using them to rethink their plans.  They begin with an amazing quote and very friendly, polite conversation.  All "yes, ma'am" and "anything you need, ma'am" and "don't worry about a thing, ma'am."  As soon as they have you over a barrel, however, they stick it to you.

     I was given a quote and required to place a down payment of 1/3 of the quote, followed by another 1/3 on the day of pick up.  They did not show up on the day of pick up, nor on the back-up day of pick up.  By that time, I had to leave for a job interview in the city where I was moving.  They did not return phone calls or emails but finally did arrive a couple of days later to pick up my things.  Just before delivery, I got a call from the driver who quoted a final price of nearly three times the original quote of the final third.  He also told me that if I didn't pay, he would deliver my things to an undisclosed storage unit where they would remain until I paid the amount in full.  This is against the law, but I had to pay up because I had to get my things back.

     I have repeatedly tried to contact the company by phone, email, and snail mail.  The letter sent to their snail mail address was returned with a Post Office stamp saying that the address did not exist.  They have not returned my calls or emails.  I have filed complaints with the Better Business Bureau, Oregon's Attorney General's Office, the Federal Motor Safety Carrier Administration, all to no avail.

     Avoid these crooks at all costs.