- Report: #783619
Report - Rebuttal - Arbitrate
Complaint Review: Northern Virginia Community College
Northern Virginia Community College15200 Neabsco Mills Road Woodbridge, Virginia United States of America
Northern Virginia Community College NOVA or NVCC Unprofessionalism and Neglegance Woodbridge , Virginia
*Consumer Comment: parking at NVCC
*UPDATE Employee: Follow Up to Compliant About NVCC-Woodbridge
*Consumer Comment: Sorry
*Author of original report: Response to Suggestion
*Consumer Comment: Suggestions
*Consumer Comment: comment
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EX 1- The week before classes began was when I actually decided to enroll not knowing classes were beginning so soon. The wait was over two hours long and every member of the staff I approached completely discounted me. The individuals at the front desk were less than helpful when I asked what I needed to do to enroll and meet with a counselor. [continued below]....
EX 2- I met with a representative to figure out what classes I would need for my major, she spoke quickly and unclearly. Being a new student is difficult for me having been out of school for 5 years at this point, she did not take the time to explain anything to me and when I did ask a question she looked at me and gave a response that to me said "your stupid." I was told that the counselors were too busy during the beginning of semesters and would likely be too busy to show me the in's and out's of the school. This was not my only attempt at meeting with a school counselor, I made several attempts and was omitted on every occasion.
EX 3- When enrolling in my classes I was made to do it all on a website in which i had no knowledge of how to navigate. Every time I asked a question about how to do something I got an exasperated sigh or roll of the eyes.
EX 4- When I needed to speak with financial aid regarding a grant I also experienced resistance from staff. I signed my name on a clip board as told and sat waiting to be called. There was no one else in the office other than a fellow staff member whom was conversating with the financial aid rep. She left me sitting there while she discussed matters not related to the workplace. When I was finally called I was adressed in the following manner " you here for aid?" with a s****.;
This report was posted on Ripoff Report on 10/01/2011 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Northern-Virginia-Community-College/Woodbridge-Virginia-22191/Northern-Virginia-Community-College-NOVA-or-NVCC-Unprofessionalism-and-Neglegance-Woodbrid-783619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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