- Report: #366424
Report - Rebuttal - Arbitrate
Complaint Review: Northwest Airlines
Northwest Airlineswww.nwa.com Seattle, Washington U.S.A.
Northwest Airlines Blatant lies and runaround with refund request Seattle Washington
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I asked for her phone number so I could call her back "I don't have a phone number." I asked for her employee ID number - doesn't have one. I asked if she could open a case file for me, referenced by a number. "This department can't do that" Once she said she had referred it to the refund department, I asked her to follow up on this in 10 days. "How am I supposed to remember to do that?"
I am so furious. I welcome any suggestions of what to do next.
This report was posted on Ripoff Report on 08/24/2008 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Northwest-Airlines/Seattle-Washington/Northwest-Airlines-Blatant-lies-and-runaround-with-refund-request-Seattle-Washington-366424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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