- Report: #708129
Report - Rebuttal - Arbitrate
Complaint Review: Northwest Glass Pipes
Northwest Glass Pipes4320 196th st SW Ste. B626 Lynnwood WA 98036 Lynnwood, Washington United States of America
Northwest Glass Pipes NWGP Never recived product/terrible customer service Lynnwood , Washington
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I looked on their website for contact information and all they have is an address and an email address. No phone number. I emailed the service email address asking politely if they could let me know if my order was shipped and when it would arrive. A while later I found this response in my inbox: "4080 we are out of the pink elephants would you like something else"
I thought how impersonal and rude to answer a formal email with my order number and not even an apology for inconveniencing me, so I went searching online for a number to call, found one on this website and its just an answering machine. :(
I emailed back and said I would like a phone call from management and a refund.
DO NOT BUY ANYTHING FROM THEM!
This report was posted on Ripoff Report on 03/19/2011 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Northwest-Glass-Pipes/Lynnwood-Washington-98036/Northwest-Glass-Pipes-NWGP-Never-recived-productterrible-customer-service-Lynnwood-Wash-708129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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