- Report: #1111002
Report - Rebuttal - Arbitrate
Complaint Review: Northwest Metal Buildings
Northwest Metal Buildings2320 SE TV Hwy Hillsboro, Oregon USA
Northwest Metal Buildings West Coast Metal Buildings, Inc. Failure to deliver product and failure to provide refund of deposit. Hillsboro Oregon
*UPDATE Employee: West Coast Metal Buildings is no longer affiliated with dealer: Northwest Metal Buildings
*Consumer Comment: Rip Off!
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In September of 2013, my husband ordered a metal building to be erected at our home. In October of 2013, we learned that it would be an additional six weeks to get this metal bulding. When we didn't hear from Northwest Metal Buildings after the six weeks, we became very suspicious. Then after we called several times, we received no return calls. And when we tried to leave a voicemail the mailbox was always full.
December 26, 2013 we made the decision since after repeated phone calls, numerous times we wanted to cancel our sales order and receive a refund of the $215.00 we put down for a deposit on the metal building. Now we are being told it will take an additional 90 days to get the refund.
After reviewing the BBB (Better Business Burearu) website, we learned that this company has a reputation for jerking customers around on a leash so to speak, they don't return phone calls and they dont deliver products as promised or issue refunds. They avoid their phone. I tried to call and leave a voice mail message, but "dave's" voicemail is always full, it seems he doesn't check or delete messages.
The receptionist informed us that the owner is going through a nasty divorce and I learned that their CCB license expires as of February 2014.
I think this company is going out of business
This report was posted on Ripoff Report on 12/27/2013 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Northwest-Metal-Buildings/Hillsboro-Oregon-971123/Northwest-Metal-Buildings-West-Coast-Metal-Buildings-Inc-Failure-to-deliver-product-and-1111002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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