- Report: #364898
Report - Rebuttal - Arbitrate
Complaint Review: Norton Anti-virus Symantec
Norton Anti-virus Symantec7500 Brooktree Rd Wexford, Pennsylvania U.S.A.
Norton Anti-virus Symantec Poor performance Wexford Pennsylvania
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I expected better from such a renowned company - at least an eagerness to discover the new malware and improve their product. And since the infection evaded Norton's protection, I'd be less dissatisfied if they'd correct the problem without additional charges.
Instead, I purchased a copy of StopZilla for about half that, and disinfected the machine myself. A company that charges extra when if fails seems like a rip-off to me.
This report was posted on Ripoff Report on 08/20/2008 09:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Norton-Anti-virus-Symantec/Wexford-Pennsylvania-15090/Norton-Anti-virus-Symantec-Poor-performance-Wexford-Pennsylvania-364898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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