Same story. I was told I would be saving MUCHO DINERO by switching to the "Norvergence solution" and was caught in the trap. I believed the lease agreement was for the complete system. After I filled out the application and lease agreement, which I was told was non-binding until receiving the Miracle Matrix box, I waited through the PHASES to see if they would "accept" me. I was then hounded by Norvergence reps until I agreed in May.
Five days later, the Matrix box was installed and two days later the lease was sold to Popular Leasing. The cell phones never came, never got the T1 or phone or internet service, all supposed to come in 3 weeks. About 6 weeks later, I got through to Norvergence reps only 2 times, after hours holding on the phone. They had every excuse in the book of why I didn't receive anything...they're rapidly expanding and cannot keep up, the phones I ordered weren't available, and more BS.
I told them to get the box out of my office and I wasn't paying a dime and they said no sorry and kissed my @$$ on the phone for an hour, asking me to please pay and they'd reimburse me. I didn't and funny, my first bill was due after Norv. was out of business.
A few days later I received the letter from Popular informing me of the bankruptsy and that I was still responsible for the lease. I told them no way and get the box out, and now I'm getting bills with late fees. I contacted a few other communication co's out of curiosity and they couldn't use the box, and even XO said they couldn't help us and that they wouldn't pay for the lease either. They can take all of us to court but what would a judge think when we're getting nothing, regardless of the WORDING of the agreement.
Popular leasing- clearly in on the scam. I really would like to know what they paid for the leases. Why would they buy a lease in May from a company who wasn't paying them, forcing them into bankruptsy only a month later. They couldn't collect from Norvergence and they won't collect from us, but they won't put me out of business. Everyone needs to contact their State Attorney General and the FCC and file reports, the more they hear, the more they will listen-DO IT.
The bankrupsty judge voided all the Norvergence leases for their offices, the dept. of labor is helping their employees get compensated for not being paid (for ripping people off), but who will help HONEST business owners like us for the situation that Norvergence has put us in. I'm not going to pay for what I was supposed to receive but didn't, because I still have to pay for what I already had or I'd be paying MUCHO DINERO.
New York, New York
..It is the opinion of the Rip-off Report staff that a Class Action will not work in this situation and will only lead victims down a long path of disappointment. In order for an attorney to take on such a case, there needs to be money. NorVergence clearly went belie-UP! / defunked / Bankrupt, which means, there is NO MONEY! Once a bone afide lawyer contacts Rip-off Report with a plan, we will be glad to make arrangements with them to e-mail those of you who filed a Rip-off Report. CLICK below to read more about our policy.. ... A policy to protect our readers
NOTE: The above is not legal advise. Victims should seek legal advice to be sure.