- Report: #253650
Report - Rebuttal - Arbitrate
Complaint Review: Nouveau Tech Society
Nouveau Tech Society3357H Southpark Place , Grove City, Ohio U.S.A.
Nouveau Tech Society They Never Refund your Money or Send Book as Promised , Grove City Ohio
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I called to ask when and if the book had been sent.I was told yes, in fact the book had been sent approximately 10 days prior. I told them I had not received the book and asked for a refund. They then told me I had to wait a total of 14 days before I could request either a duplicate book be sent or a refund credited to my credit card.
I waited the 14 days - still no book. I called told them I was not interested in another book being sent to please refund my credit card for the total amount. At that time I was told it would take 3 -5 business days for the credit to be received. That was on May 29, 2007. It is now June 11, 2007 and I have not received a credit to my credit card.
I called again and was told a replacement book was sent out. I informed them that I had asked for a refund, not another book. Now they are telling me another 3-5 business days before this gets deposited in my account.
I have now filed a dispute with my credit card company to resolve the issue.
Haskell, New Jersey
This report was posted on Ripoff Report on 06/11/2007 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nouveau-Tech-Society/-Grove-City-Ohio-43123/Nouveau-Tech-Society-They-Never-Refund-your-Money-or-Send-Book-as-Promised-Grove-City-O-253650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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