- Report: #847941
Report - Rebuttal - Arbitrate
Complaint Review: Nova Merchant Services / Payprotec / Northen Leasing
Nova Merchant Services / Payprotec / Northen Leasing60 E. Rio Salado Parkway Tempe, Arizona United States of America
Nova Merchant Services / Payprotec / Northen Leasing Steve Morgan and his supervisor Kate O`laughlin Lie, cheat and steal when you catch them they then threaten you stating ( I see to it that you`ll pay ) Tempe, Arizona
*Consumer Comment: Steven Morgan and Kate were extremely helpful and went the extra mile to help me
Steve showed up in the middle of the afternoon while I was busy . He said that he would save me $200 to $300 per month of C.C. fees , that there would be no P.C.I. compliance fees , that what the other company was doing was illegal and that his lawyer would sue for the illegal fees and return them to me. He then said that the terminal need up dated that he would send it back to the company that I needed to use his terminal , that the paper / supply would be included , that he would pay for the cancellation fees up to $ 500 .
Steve then put everything into a lap top said that he was sure he could save the $200 & $ 300 and the above incentives , ( which was showed on the screen lap top ) . I asked for a copy and he said that everything was done on the lap top to save paper and that he would send a copy when he got back to the office .
After a few weeks I notice nothing was as Steve said . My fees where much higher , he never sent the paper work that was on the lap top , the agreement was extend from 1 year to 4 years , the carry was changed and they started pulling money out of my account etc. I called him telling him that I was within my 45 days and wanted this cancelled . He said everything has bugs we needed to work them out. I said NO I JUST WANT OUT OF THIS NOW!!! he said I`ll fix it . He did not fix anything and would not return any of my calls . I then called his supervisor Kate O`Lauglhin she said Steve correct and nothing would change . I then called Steve again and he picked up this time he said nothing would change and threaten me saying I was going to PAY AND THAT I WAS NOT GETTING OUT OF THIS HE WOULD SEE TO IT AND DO NOT CALL ME AGAIN he then hung up on me.
This has now cost me addition $1000 in fees , cancellations etc. STAY AWAY FROM STEVE MORGAN / KATE O`Lauglin with Nova Merchant Services / PayProtec , Northen Leasing .
P.S. If you get a change and face him with the proof of his LIES he will start to cry and say he has a family to provide for . ( Don`t we ALL )
This report was posted on Ripoff Report on 03/02/2012 09:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nova-Merchant-Services-Payprotec-Northen-Leasing/Tempe-Arizona-85281/Nova-Merchant-Services-Payprotec-Northen-Leasing-Steve-Morgan-and-his-supervisor-Kate-847941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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