- Report: #1041280
Report - Rebuttal - Arbitrate
Complaint Review: Now or Never Travel
Now or Never Travel159 Crocker Park Blvd Suite 400 Westlake, Ohio United States of America
Now or Never Travel Rick Kenney, Owner Now or Never Travel does not provide the service or benefits agreed to under terms of MEMBERSHIP AGREEMENT Westlake, Ohio
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We completed extensive travel in November, which included hotels. Rick Kenney promised a 25% rebate for hotels, whether booked through A-Z Travel or booked on our own, allowing for a 45-day window to receive these rebates. Travel was booked in September, 2012 and completed in November, 2012. As of April, 2013, we have yet to receive any of the rebates, savings, or services promised by Kenney and guaranteed under the terms of the Membership Agreement. Emails to Kenney and phone calls have not been answered.
We expect to receive the benefits of the Membership Agreement signed on 7 September 2012, but due to no response from Kenney or Now or Never Travel, we feel that we made a mistake by signing the Membership Agreement and paying $5000 for a scam. Our only recourse is contacting the various organizations that protect consumers and proceeding with the appropriate legal action, as Kenney and Now or Never Travel are now in violation of the terms of the contract.
This report was posted on Ripoff Report on 04/06/2013 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Now-or-Never-Travel/Westlake-Ohio-44145/Now-or-Never-Travel-Rick-Kenney-Owner-Now-or-Never-Travel-does-not-provide-the-service-or-1041280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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