- Report: #893487
Report - Rebuttal - Arbitrate
Complaint Review: NuEra Telecom
NuEra TelecomInternet United States of America
NuEra Telecom I was cheated. Got charged for more than what is supposed to be. Internet
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I contacted the person from billing department again and he said that is just for confirmation. However, I will only be charged $5.00. When I check by credit cards statement I was charged $25.00. I called the person from India again and he told me that a refund will be processed. Then for 3 months continuously I was charged $25.00 and the person did not refund me anything.
Then when I tried to contact him, he stopped lifting my call. I called the customer service people, which is somewhere in Philippines or I don't know where, they refused to give me any refunds and said since I am using the service they cannot refund me anything.
I asked for a Manager and they said they will file a complaint and a manager will call me. I asked to cancel my service and that was done immediately. Afterwards nobody called me. I felt cheated. These people are frauds.
The amount they charged is big amount for me as I am a international student here. I request someone to please help me with this. If needed, I can provide the contact number of the person who contacted me for the service from India.
This report was posted on Ripoff Report on 06/05/2012 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/NuEra-Telecom/internet/NuEra-Telecom-I-was-cheated-Got-charged-for-more-than-what-is-supposed-to-be-Internet-893487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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