NuWave Lied to , Internet

I can assure you that there certainly is a facebook@hearthware.com email address. It is the inbox used by the Social Media Marketing Team to handle all incoming issues. We would like to help if you give us the opportunity.

Just to show you how they run their company .....they rebutted for me to contact them at facebook@hearthware.com.  There is no such e-mail   LOL!!!!  this company is a big joke!!!!!

Hello, my name is Becky. I am the Sr. Social Media Marketing Manager for Hearthware, the makers of the NuWave Oven and PIC. Im terribly sorry to hear that your order was incomplete. I would like to clarify that we do state in our infomercials, as well as on our websites, that all bonus items are free, as long as the customer is willing to pay the S&P for each item. It is our policy to only ship items that customers explicitly agree to accept. I apologize for any inconvenience this may have caused.
 
If you feel that you are still missing items from your order, send us an email with your complete order information to facebook@hearthware.com. I will have our customer service managers compare your records with our own. Once I receive an update from them, I will pass along any relevant information to you. We genuinely appreciate your business and hope you are enjoying your NuWave cooking experience.