- Report: #1000196
Complaint Review: Nue Diamonds
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| Nue Diamonds 595 Research Park Way, North Logan, UT 84341
Internet United States of America |
|
Nue Diamonds Eco Diamonds Do not honor their return policy!!!! Internet
*UPDATE Employee: Fake Complaint By Competitor
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Nue Diamonds sell nothing more than a plain old CZ STONE!
I could have bought this at walmart for $20
This is a scam and clever advertising for something it is not.
I called the GIA that they so heavily advertise on their website and they informed me they do not offer grading reports on simulated diamonds.
The GIA has no records of Nue Diamonds Or Eco Diamonds
This company will over charge you for a plain old CZ stone and will not honor the refund policy when you try to return it..
You were warned!!!
I could have bought this at walmart for $20
This is a scam and clever advertising for something it is not.
I called the GIA that they so heavily advertise on their website and they informed me they do not offer grading reports on simulated diamonds.
The GIA has no records of Nue Diamonds Or Eco Diamonds
This company will over charge you for a plain old CZ stone and will not honor the refund policy when you try to return it..
You were warned!!!
This report was posted on Ripoff Report on 01/20/2013 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nue-Diamonds/internet/Nue-Diamonds-Eco-Diamonds-Do-not-honor-their-return-policy-Internet-1000196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Fake Complaint By Competitor
AUTHOR: Customer Services - (United States of America)
SUBMITTED: Wednesday, January 23, 2013
I am the Director of Public Relations and Marketing. We appreciate all our customers and honor and stand by our product.
With thousands of happy and satisfied customers and a lifetime warranty on all our products, we find it unfortunate that this false and misleading report has been created by a competitor. We have no record of this individual and have done our due diligence in researching to find out who this may be in order to help them. Unfortunately, no such customer exists and the same "individual" or "company" creating these misleading statements is found slandering other similar competitors and companies as well. There is no such person in our database and no individual listed in "Logan UT".
There are many criminals and business rivals reporting fake complaints at Rip Off Report about their business competitors and rivals for the purpose of threatening and damaging competitors good will. Many companies are suffering from fake reports published by their rivals and competitors with bad intentions to damage their trade mark, cause business loss and hurt their good will. We see it done to our competitors and refuse to do the same to them.
Our stones are cut to the same GIA strict standards and specifications as mined diamonds, and we stand by this. We also have an FAQ page that outlines our transparency and commitment to the highest standards of customer service and satisfaction. Our product info on our FAQ page and all throughout our corporate website give the best information, along with fantastic customers who spread their positive experiences via word of mouth and their friends and family. Our success comes from actual people who refer their friends and family, and we stand by our customers 100%.
While this report We ask any customer to please contact us directly so we can offer every possible solution to their needs. We honor our policies with integrity and work hard every day to ensure that our customers are extremely satisfied. Each employee works extremely hard to make sure every customer is happy with their purchase, and our lifetime warranty on our lab created gemstones is proof of that. We stand by our beautiful product and guarantee it.
With thousands of happy and satisfied customers and a lifetime warranty on all our products, we find it unfortunate that this false and misleading report has been created by a competitor. We have no record of this individual and have done our due diligence in researching to find out who this may be in order to help them. Unfortunately, no such customer exists and the same "individual" or "company" creating these misleading statements is found slandering other similar competitors and companies as well. There is no such person in our database and no individual listed in "Logan UT".
There are many criminals and business rivals reporting fake complaints at Rip Off Report about their business competitors and rivals for the purpose of threatening and damaging competitors good will. Many companies are suffering from fake reports published by their rivals and competitors with bad intentions to damage their trade mark, cause business loss and hurt their good will. We see it done to our competitors and refuse to do the same to them.
Our stones are cut to the same GIA strict standards and specifications as mined diamonds, and we stand by this. We also have an FAQ page that outlines our transparency and commitment to the highest standards of customer service and satisfaction. Our product info on our FAQ page and all throughout our corporate website give the best information, along with fantastic customers who spread their positive experiences via word of mouth and their friends and family. Our success comes from actual people who refer their friends and family, and we stand by our customers 100%.
While this report We ask any customer to please contact us directly so we can offer every possible solution to their needs. We honor our policies with integrity and work hard every day to ensure that our customers are extremely satisfied. Each employee works extremely hard to make sure every customer is happy with their purchase, and our lifetime warranty on our lab created gemstones is proof of that. We stand by our beautiful product and guarantee it.
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