• Report: #589664

Complaint Review: NutraLane

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  • Submitted: Mon, April 05, 2010
  • Updated: Tue, April 13, 2010

  • Reported By: Gloria — Keller Texas United States of America
NutraLane
6452 Fig Street, Suite A Arvada & Internet, Colorado United States of America

NutraLane ResVerr Fraud - unauthorized use of my credit card Arvada & Internet Colorado

*UPDATE Employee: Company Response

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Received package with several bottles of pills - slim reduction, ResVerr, Maqui/ Lean, Energy Matrix as well as Bellanue Anti-Aging Serum.  Called company and explained I had never ordered, got Michele #107, all charges cancelled, should have been caught as fraud as there were several attempts.  Never got a bill or heard from them again until 4/3/2010 - Collection agency wants to collect for products.  Explained the situation to them and they basically said tough.  Told me they were the collection agency and I had 3 accounts and I needed to pay or there would be problem.  Tried to contact NutraLane and Resverr - numbers no good.

I had filed a police report and in talking to police today, the IP addresses that ordered using my credit card were from WI and MD - so the file was sent to those states.

Help, how can I get these people to cancel the collection issue?  Cannot get anything from the collection people except rude operators that claim to be supervisors and insist I did order these things.


This report was posted on Ripoff Report on 04/05/2010 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/NutraLane/Arvada-Internet-Colorado-80004/NutraLane-ResVerr-Fraud-unauthorized-use-of-my-credit-card-Arvada-Internet-Colorado-589664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Company Response

AUTHOR: Nutra lane - (U.S.A.)

We apologize for any inconvenience this may have caused.  Please contact us at 1-877-242-1376 and we will gladly address your concerns and resolve this issue.

Sincerely,

Supervisor

Nutra Lane



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