- Report: #727565
Report - Rebuttal - Arbitrate
Complaint Review: NutraSlim, UK, LTD
NutraSlim, UK, LTDLevel 17 Dashwood House, 69 Old Broad Street Nationwide United States of America
NutraSlim, UK, LTD QuickDetox Company would not accept a return for a refund. Poor customer service. Internet, Nationwide
This letter is to complain about service I recently
received from the NutraSlim customer service department.
I recently purchased both NutraSlim and QuickDetox products
via online (order numbers 3952 and 3989). I took the products as directed for
three days and then I became violently ill for two whole days. I have no known
medical issues. I attempted to take the product again thinking that maybe it
was 24 hour flu but unfortunately the products once again made me ill.
I called NutraSlim customer service department on May 4,
2011 to find out how to deal with the problem Ive had with NutraSlim and QuickDetox.
After I had been on hold for several minutes, a representative came on the
line. I had to explain my problem to him several times because he did not seem
to be listening and therefore asked me the same questions repeatedly. I was then
put on hold for several minutes waiting to speak with a manager, and then he returned
to say he could not help me. Needless to say, I was quite frustrated.
I expected a much higher level of service from your
company, and I am quite disappointed. Because I do not want to spend any more
time on this problem, I am requesting a full refund for the faulty products
immediately. I will be informing my friends and family about this experience.
This report was posted on Ripoff Report on 05/10/2011 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/NutraSlim-UK-LTD/nationwide/NutraSlim-UK-LTD-QuickDetox-Company-would-not-accept-a-return-for-a-refund-Poor-custome-727565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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