• Report: #774939

Complaint Review: Nutrisystem

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, September 09, 2011
  • Updated: Mon, September 12, 2011

  • Reported By: curiouser49 — Branford Connecticut United States of America
Nutrisystem
Internet United States of America

Nutrisystem Going on 3 Months without a credit for returned Food. Internet

*UPDATE Employee: Credit has been processed

*UPDATE Employee: Nutrisystem would like to help

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Hello,  I had been on the nutrisystem diet before and the food isn't that great, but it did work.  I needed to lose more weight so I went back on it at a later time.  I couldn't really tolerate the food anymore, so I sent it back - full order.  That was on June 23rd.  I have called a couple of times with the information on the UPS mail form.  They said that they had no record of that conversation (inAugust) with a rep named Bashir.  Then a woman named Danielle assured me that she would see to it that the credit was put through on my charge card.  I spoke to her at the beginning of the week, she said it would go through in 24 -48 hours.  It has not.  I'm tired of calling them, being on hold for long periods of time, and having to listen to "tons" of propaganda advertisements.  It takes roughly 1/2 to 3/4 of an hour each time you call.  

This report was posted on Ripoff Report on 09/09/2011 05:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nutrisystem/internet/Nutrisystem-Going-on-3-Months-without-a-credit-for-returned-Food-Internet-774939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Nutrisystem

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Credit has been processed

AUTHOR: John - (United States of America)

I was able to locate your account and confirm that your credit was processed on Wednesday 9/7/11. Should you have any questions please feel free to e-mail me at jcalabrese@nutrisystem.com.

Thank you
Respond to this report!
What's this?

#2 UPDATE Employee

Nutrisystem would like to help

AUTHOR: John - (United States of America)

My name is John Calabrese and I am the Director of Customer Service at Nutrisystem.  I would like to apologize for any inconvenience this delay has caused.  I would be happy to help.  Could you please e-mail me your name or order ID so that I can better assist you.  My e-mail address is jcalabrese@nutrisystem.com.

Thank you very much

John Calabrese
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory