- Report: #848865
Report - Rebuttal - Arbitrate
Complaint Review: Nutrisystem
NutrisystemInternet United States of America
Nutrisystem Nutrisystem....Frauds.....stay away!!! Internet, Internet
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I first emailed them and told them to cancel my order. Never got a response. So I ended up calling them. I waited on the phone a good 20 minutes before their jerky customer service rep got on the phone. No wonder they won't cancel you by email..they pressure you into keeping up with the program. I don't know how many times I said no!! So he then proceeds to tell me since I'm cancelling, they have to charge me $94 to make up the difference on my first shipment. I said what about the clause "try for 30 days and you can cancel anytime." He then said it was for shipping. $94 for shipping! I don't think so. Then he was so nice to reduce my next shipment price from $289 to $259. I thought I was getting the $187 rate for all my shipments. Read the terms and conditions very carefully. The print is small, but get a magnifying glass. They do that on purpose and make it so you don't want to read it. At any rate, stay away from Nutrisystem. They are crooks just out for your money. They could care less if you succeed.
This report was posted on Ripoff Report on 03/05/2012 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nutrisystem/internet/Nutrisystem-NutrisystemFraudsstay-away-Internet-Internet-848865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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