• Report: #802538

Complaint Review: Nuvalife.com

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  • Submitted: Mon, November 28, 2011
  • Updated: Wed, November 30, 2011

  • Reported By: Coach5123 — United States of America
Nuvalife.com
Internet United States of America

Nuvalife.com Fraudulent - Ripoff Artists - Scam - Do not buy from them Internet, Internet

*UPDATE Employee: NuvaLife.com

*Consumer Comment: I would guess you may have been Ripped Off, but....

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Do not buy anything from these scammers!!! They hide a $19.95 fee in the fine print and charge you every month. They are crooks and they know it. Even American Express was unable to get my money back. Do not be fooled by the low price - this is a bait and switch operation that should be shut down by the attorney general.

This report was posted on Ripoff Report on 11/28/2011 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nuvalifecom/internet/Nuvalifecom-Fraudulent-Ripoff-Artists-Scam-Do-not-buy-from-them-Internet-Internet-802538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

NuvaLife.com

AUTHOR: BBV Support Team - (United States of America)

Hi there,
I'm Jeff from the {NuvaLife.com/BestBrandValues} Support Team.

I am sorry for the inconvenience caused.

Regarding your concern of automatic sign up, we do not offer a mandatory membership and you can choose whether to join the membership and order or whether to order without joining the membership. Also, the membership sign up is not automatic, and you have to agree to the Terms of Offer of membership on the checkout page to join the membership. The Terms of Offer are very clear on the checkout page and you have to agree to them in order to place the order and join the membership.

If you join the membership then you are entitled to many membership benefits like special $5.00 discounted price for first item, free shipping for first order and wholesale prices for all ordered items. If you had not joined the membership then these benefits would not have been applied to you.

We try to help all our customers to the best of our abilities. Our representatives are available 24 hours a day, 7 days a week.

If you need any further assistance, please contact us via Phone support,chat support or support ticket and we will be happy to assist you further.
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#2 Consumer Comment

I would guess you may have been Ripped Off, but....

AUTHOR: Ken - (USA)

it is NOT a "Bait & Switch."

Here's the meaning of "Bait & Switch."...

Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.

This doesn't look very much like what happened to you.


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