• Report: #986509

Complaint Review: Nuwave Cooktop

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  • Submitted: Mon, December 24, 2012
  • Updated: Wed, January 02, 2013

  • Reported By: Lembo T — Benton Harbor Michigan United States of America
Nuwave Cooktop
1795 Butterfield Road Libertyville, Illinois United States of America

Nuwave Cooktop Induction Cookware Charged excessive amount for shipping and handling, false advertisement Libertyville, Illinois

*UPDATE Employee: S&P Clarification

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Nuwave Cooktop is a scam.  They offer the cookware, and then before it is done there are outrageous shipping and handling fee.  Do not order from them  when you try to cancel, they charge more return fees, plus you lose your shipping and handling.

This report was posted on Ripoff Report on 12/24/2012 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nuwave-Cooktop/Libertyville-Illinois-60048/Nuwave-Cooktop-Induction-Cookware-Charged-excessive-amount-for-shipping-and-handling-fals-986509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

S&P Clarification

AUTHOR: Hearthware Jeremy - (United States of America)

Hello, my name is Jeremy and I am the Social Media Coordinator for Hearthware, producers of the NuWave PIC. I just want to clarify that the free gifts offered with the PIC for just the cost of shipping and processing are certainly not mandatory. The customer can always decline. The basic offer is one PIC for $99.99 plus shipping, while the second is yours for just S&P. Induction cooktops and ranges can cost many thousands of dollars however we offer a state of the art product at a price most families and individuals can afford. Likewise the optional free gifts and accessories are a cut above in quality. The cookware set alone is a $300 value (compare with items of similar quality at Bed, Bath and Beyond) for example. We offer these items for just the cost of shipping to give customers an opportunity to have a professional chef-quality kitchen on a middle class budget.

If you have any more questions, please do not hesitate to send me an email at facebook@hearthware.com. Please include your complete order information along with any questions or concerns you may have.
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