• Report: #1005130

Complaint Review: Nuwave Precision Induction Cooktop

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  • Submitted: Mon, January 28, 2013
  • Updated: Fri, February 01, 2013

  • Reported By: M Austin — Glendale California United States of America
Nuwave Precision Induction Cooktop
1755 Butterfield Rd. Libertyville, Illinois United States of America

Nuwave Precision Induction Cooktop hearthware.com Buy 1 for three payments of $33.33 and get 1 Free Libertyville, Illinois

*UPDATE Employee: Order Assistance

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I received the precision induction cooktop for Christmas, 2012. My husband purchased the "buy 1 for 3 payments of $33.33 and get 1 Free" TV offer. He paid one payment of $132.03 which he believed included shipping and handling.

Our credit card was billed $132.03 in November and has since been billed at least two more payments of $56.23 for a total of $244.49. That is for something that should have cost $99.99 plus shipping and handling.

The old addage....if a deal looks too good to be true...it is! 

This report was posted on Ripoff Report on 01/28/2013 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nuwave-Precision-Induction-Cooktop/Libertyville-Illinois-60048/Nuwave-Precision-Induction-Cooktop-hearthwarecom-Buy-1-for-three-payments-of-3333-and-g-1005130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Order Assistance

AUTHOR: Hearthware Becky - (United States of America)

Hello, my name is Becky. I am the Social Media Manager for Hearthware, the makers of the NuWave PIC. Im sorry to hear that you feel you were misled by our offer. Unfortunately, I cannot say with certainty whether or not you were billed for the correct amount based on your description. If you could send an email with your complete order information to facebook@hearthware.com, I can have one of our customer service agents compare your records with our own, at which point they will correct any inconsistencies they may find. I will pass along any relevant updates to you. Thank you.
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