- Report: #122999
Report - Rebuttal - Arbitrate
Complaint Review: O' Premium Water
O' Premium Water1740 W. Broadway Road Mesa, Arizona U.S.A.
O'Premium Water ri-off! Mesa Arizona
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He told me if I move outside of the service area there will be no cancellation fee. He also told me if I want to cancel I can get a bill from a friend or family member out of the service area and still cancel. This was a sneaky little trick they are not supposed to tell you about.
Immediately, in April I contacted O'Premium because the money came out of my account. I complained and the woman told me that I signed the contract too bad. I explained to her what the salesman said. They basically had an I do not care attitude. In November I contacted O'Premium because I was really moving and asked them what I needed to provide if I was moving out of the service area. I need a driver's License with the new address or a utility bill with my name on it.
I was upset and swearing at the customer service representative. Again the do not care because they are screwing people left and right and continuing to get their money. I have to stay in my 36 month contract and can not pay a cancellation fee or even return the cooler.
I have contacted the Better Busines Bureau because they are shady people with convincing salesman. I will never fall for this again.
This report was posted on Ripoff Report on 12/15/2004 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/O-Premium-Water/Mesa-Arizona-85202/OPremium-Water-ri-off-Mesa-Arizona-122999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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