• Report: #117041

Complaint Review: O Premium Waters

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  • Submitted: Wed, November 10, 2004
  • Updated: Wed, November 10, 2004

  • Reported By:Apache Junction Arizona
O Premium Waters
1740 West Broadway Mesa, Arizona U.S.A.

O Premium Waters ripoff, Deceptive Sales Reps Lied, bad customer service Mesa Arizona

Rip-off Report Investigation: O Premium Waters contacts Rip-off Report to satisfy all complaints. No more long term contracts offering month to month agreements. OPW a victim of complaints made by ex-employee & competitors. OPW joins Rip-off Report Corporate Advocacy & Customer Satisfaction Program Mesa Arizona - Read this link to understand more.

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I signed up for the service over a year ago, my cooler was not delivered on time, about 3 weeks delay, I was promised a special promotional deal with dinner for two to Matneys, never received the certificates for that, water delivery was sporadic fading to non existant, I actually chased a delivery driver down in the complex I lived in one night to find out why I was not getting water, he implied that my account must be past due. I had him call his manager and they verified that not only was my account current,( autodebit from checking, they never missed that!!) but that I was on HIS route, he did not have a listing for me though! I moved and updated all records with the company in advance, they had issues again with water delivery. I got so fed up trying to reach the customer service that I filed a report with better business bureau! They called me and since that time I have had no issues. BUT, still no dinners! I also do not recommend this company and feel that they misrepresent the contracts, I was told that mine was a month to month after one year and later was informed it is also a 3 year contract! Very misleading and shady to say the least!

Pam
Apache Junction, Arizona
U.S.A.

This report was posted on Ripoff Report on 11/10/2004 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/O-Premium-Waters/Mesa-Arizona-85202/O-Premium-Waters-ripoff-Deceptive-Sales-Reps-Lied-bad-customer-service-Mesa-ArizonaRip-117041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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