- Report: #387552
Report - Rebuttal - Arbitrate
Complaint Review: OAN - Orbit Telecom
OAN - Orbit Telecomwww.oanservices.com Internet U.S.A.
OAN - Orbit Telecom Confusion used to charge! Internet
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I immediately called back and a woman answered with a lot of verbal 'noise' in the background. She kept repeating "hello?" over me when I tried talking. I then called a given third-party number that turned up being Orbit Telecom.
After finding the bill and taking (and me reluctantly giving) enormous amounts of information that they would have had on the bill, they agreed to refund $15.77 of the over $45.00 in charges. They said that I would have to call and take care of the rest of the bill with their partner companies. I think they rely on confusing the customer to the point of frustration so that the customer will give up.
Beaver Dam, Wisconsin
This report was posted on Ripoff Report on 11/03/2008 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/OAN-Orbit-Telecom/internet/OAN-Orbit-Telecom-Confusion-used-to-charge-Internet-387552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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